Stuff that we hear a lot! So why not write it down?

  • Q. When will my credit card be charged?
  • A. Once you push the “Place Order” button.
  • Q. What name will appear on my credit card statement?
  • A. HippieHero.com
  • Q. What is your sign?
  • A. Virgo
  • Q. When will my order be shipped?
  • A. Usually the day you place your order. But sometimes up to 72 hours.
  • Q. Do you ship International outside of the USA?
  • A. Yes we ship everywhere except a few banana republics. If you can read this you aren’t there.
  • Q. What do you like?
  • A. Long walks on the beach.
  • Q. Do you ship to APO/FPO Addresses?
  • A. Yes and thank you for your service
  • Q. What shipping carrier do you use?
  • A. USA Orders: United States Postal Service. International Orders: First Class and Priority Mail International. On occasion will will ship via UPS.
  • Q. Can I track my order?
  • A. Probably not. The USPS does not offer package tracking for first class and priority orders. If we ship your order UPS you will receive a tracking number.
  • Q. What is the meaning of life?
  • A. I don’t know but I’m getting closer to an answer.
  • Q. Can I make a change to my order?
  • A. Absolutely. Please email us orders@HippieHero.com or call us toll free: 877-453-3887 – Monday through Friday 9:00am to 5:00pm Eastern Standard Time USA.
  • Q. Are items ever back ordered?
  • A. We keep all our product in stock but sometimes temporarily run out of a certain item or size of a design. We will usually receive the product back in stock within a week. If your order contains more than one item out of stock, then it will not typically be shipped out until the product is back in stock and your order is complete.
  • Q. You guys sent me the wrong stuff! What should I do?
  • A. Email us: orders@HippieHero.com or call us toll free 877-453-3887 – Monday though Friday 9:00am to 5:00pm Eastern Standard Time USA

If we didn’t answer your question please send us an email orders@HippieHero.com or call us toll free 877-453-3887 Monday though Friday 9:00am to 5:00pm Eastern Standard Time USA.